Terms & Conditions

Last updated June 20, 2023

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Jupiter Jewel LTD (“we” “us” or “our”), concerning your access to and use of the www.jupiterjewel.com website, astrology readings with Jupiter Jewel LTD founder Alexandria Lettman (“Consultations”), as well as any other digital materials and information, media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, “Content”).

We reserve the right, in our sole discretion, to change the Terms and Conditions under which our Consultations and Content are offered. The most current version of the Terms and Conditions will supersede all previous versions. We encourage you to periodically review the Terms and Conditions to stay informed of our updates. Please note that we do not have an obligation to provide you with notice of any changes to our Terms and Conditions. It is your responsibility to regularly check the Terms and Conditions for any updates or changes.


01. Terms of Service

By scheduling a Consultation through Jupiter Jewel LTD or receiving any verbal or written guidance from Alexandria Lettman, you agree to have read and understood the details of all the following Terms and disclaimers, and release Alexandria Lettman and Jupiter Jewel LTD from any and all liability/responsibility for any actions or inactions that you may or may not take.

1.1.  You confirm that you are at least 18 years old and have taken every chance to ask questions before your payment and the scheduling of your Consultation. You are booking and have chosen to enter this terms of service agreement of your own free will. 

1.2.  If you, for any reason, need to reschedule your Consultation or notice that you have provided inaccurate information in your booking details, you understand that you must notify Alexandria Lettman immediately at hello@jupiterjewel.com, allowing for at least 24 hours before your original Consultation time. 

1.3.  Refunds are not permitted in the event of a cancellation of your Consultation. If you are at least 10 minutes late to your Consultation, you understand that Alexandria Lettman is entitled to cancel it. 

1.4.  You understand that Alexandria Lettman has a right to refuse service and can choose to refund you and terminate your Consultation at any point before or during your Consultation if she is made to feel uncomfortable. 

1.5.  You understand that all Consultations are recorded for your own personal use and that these recordings will be stored securely before being permanently deleted by Alexandria Lettman approximately 1 month after your Consultation. It is your responsibility to download such recordings if you wish to keep them. You agree that you will not publish, display, share, and/or distribute the audio or video recording of your astrological reading without written permission from Alexandria Lettman. 

1.6.  You are permitted to share written Content produced by Alexandria Lettman and Jupiter Jewel LTD as long as you do not edit the original writing, crop out any displayed logo or signature, take credit for the writing or still imagery, or fail to properly attribute credit to Jupiter Jewel LTD as the source.

1.7.  Jupiter Jewel LTD will process your pre-Consultation personal information and data in accordance with the 2018 United Kingdom Data Protection Act. By providing your details to Jupiter Jewel LTD you will receive reminders and updates about your booked appointment. You consent to your pre-Consultation personal information that you provided to be stored securely for private astrological research conducted by Alexandria Lettman, and understand that this information will not be accessible to any individual or company outside of Jupiter Jewel LTD. You are entitled to request the removal of this information at any time (see section 3, Right To Data Erasure).

1.8.  While Alexandria Lettman will always strive to provide a safe space for open discussions, under United Kingdom law, if you disclose information pertaining to the possible or potential harm of yourself and/or others during your Consultation, this information would need to be passed along to the appropriate authorities to keep you/them safe. Alexandria Lettman is not responsible for your aftercare, or your thoughts, decisions, and actions during or after your Consultation. It is solely your responsibility to take what you need from your Consultation and all other Content and material produced by Alexandria Lettman and Jupiter Jewel LTD. 

1.9.  Due to the pre-Consultation work conducted immediately after your booking, refunds are not permitted upon cancellation by you or by Alexandria Lettman and Jupiter Jewel LTD. You understand that all payments must be made before your Consultation booking is confirmed, and you understand that you are entitled to reschedule your Consultation one (1) time after cancellation on a new date agreed between you and Alexandria Lettman. 

1.10.  In the rare event that Alexandria Lettman cannot show up to the best of her ability for your Consultation, you agree to allow the Consultation to be rescheduled. You understand that Alexandria Lettman and Jupiter Jewel LTD are not liable for delays in providing information, recordings, or carrying out obligations due to factors beyond their control. 

1.11. Any testimonials featured on the www.jupiterjewel.com website or marketing materials are honest portrayals of previous clients who have shared their opinions about Jupiter Jewel LTD’s services and Consultations held by Alexandria Lettman. However, any testimonials featured on our website or marketing materials are not a guarantee that all clients will have the same, similar, or better experience.

1.12.  As a visitor of www.jupiterjewel.com and a person who engages with or reads Content under the ownership of Jupiter Jewel LTD, you understand that Alexandria Lettman and Jupiter Jewel LTD are not liable for fraudulent misrepresentation and/or any of your financial losses as a result of readings and appointments which you have made with a scammer or online impersonator of Jupiter Jewel LTD. You understand that legitimate Consultations with Jupiter Jewel LTD can only be scheduled through www.jupiterjewel.comwww.jupiterjewel.as.me/schedule.php, or www.patreon.com/jupiterjewel

1.13. You understand that Alexandria Lettman and Jupiter Jewel LTD would never directly contact or message you through social media channels and direct messaging to solicit a Consultation. You understand that it is your responsibility to check the validity of the account you are engaging with online. 

1.14. You understand that all issues and controversies arising out of this agreement shall be governed by the laws of England without regard to conflict of laws principles.

1.15. You agree that you have read and understood our Privacy Policy.

02. Disclaimer

2.1. All Consultations, information, and communication between you and Jupiter Jewel LTD or Alexandria Lettman are intended to offer spiritual support and are meant for guidance and educational purposes only. All guidance is subject to your own interpretation and does not constitute, nor is it a substitute for legal, medical, financial, psychological, or business advice, judgment, or counsel. 

2.2.  All Consultations and information obtained on or through www.jupiterjewel.comwww.patreon.com/jupiterjewel, and official Jupiter Jewel LTD social media accounts are at your discretion to use. Alexandria Lettman and Jupiter Jewel LTD are not liable for any direct, indirect, incidental, or consequential damages arising from the astrological and spiritual guidance you receive. 

2.3.  By booking a Consultation with Alexandria Lettman through Jupiter Jewel LTD, you understand and confirm that you are paying for a service and not results. All references to the future are based on potentials, possibilities, and probabilities, so you understand that there is no guarantee of accuracy. You confirm that you are not paying for a psychic reading, healing service, or fortune-telling appointment, and understand that Jupiter Jewel LTD does not imply or infer to deliver such services. 

03. Right to Data Erasure

3.1. You are entitled to request us to erase any personal data we hold about you under the United Kingdom Data Protection Act 2018. Please email us at hello@jupiterjewel.com and answer the following information, and we will do our best to respond promptly. The information you supply in this request will only be used to identify the personal data you are requesting that we erase.

  • Full Name:

  • Email Address:

  • Are you the data subject?

  • What information do you wish to erase?